This privacy policy sets out how Game Cave (Shropshire) Llp uses and protects any information that you give Game Cave (Shropshire) Llp when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Game Cave (Shropshire) Llp may change this policy from time to time by updating this page.
WHAT WE COLLECT AND WHY
We rely on a number of legal bases to collect, use, share and otherwise process the information we have about you for the purposes described in this Privacy Policy. Firstly in order to process your order and fulfil our contract with you, we collect your name, email address and postal address. Then, to make your visit more rewarding and useful, we may monitor browsing patterns. We may automatically collect the following information as part of that:
- Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type (e.g. Safari or Internet Explorer) and version, time zone setting, operating system and platform.
- Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products, pages and items you viewed, searched for or purchased; page response times, download errors, length of visits to certain pages.
To the extent that any of this information constitutes personal data under applicable data protection laws, including the GDPR, we will process this in accordance with such laws.
WHAT WE DO WITH THE INFORMATION
Game Cave (Shropshire) Llp will use your personal information to fulfil orders that you have placed on our website. We may use your personal data for internal purposes such as auditing, data analysis, and research to improve products, services, website, and customer communications.
If you opt into our newsletter, we may use your information to contact you with details about our products and offers which we feel may be of interest to you. You may opt out of these emails at any time.
From time to time, we may contact you to request a review of a recent order or notify you of items that have been left in your basket. If you would like to opt out of any of these please contact us with your request.
You have the right at any time to stop us from contacting you for marketing purposes. If you wish not to be contacted by us, please contact us.
DISCLOSING INFORMATION TO OTHERS
Game Cave (Shropshire) Llp will never sell or share your personal information with third parties unless it is required to fulfil your order or to fulfil another function, which you have consented to. Should we employ other companies to perform functions on our behalf (including fulfilling orders, analysing data, sending e-mails and postal mail), we will ensure that they only use such information under our direction and that they have adequate procedures in place to deal with your data securely.
FRAUD PROTECTION SYSTEMS (DOES NOT APPLY CURRENTLY. WE ARE CASH ONLY)
To ensure that your credit card, debit card or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. This process is carried out via our Credit Card Payment Processor and their choice of third party fraud protection provider. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the UK General Data Protection Regulation (GDPR).
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data and take online security very seriously, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we receive your information, we use strict procedures and security features to try to prevent unauthorised access.
HOW WE USE COOKIES
A cookie is a small file which asks permission to be placed on your computer’s hard drive. They are widely used in order to help websites work, or work more efficiently, as well as to provide general usage information to the owners of the site. We use cookies to manage your login and placing of an order on our store. If you do not allow cookies sadly you will be unable to complete the checkout process.
3RD PARTY COOKIES
Game Cave (Shropshire) Llp also makes use of Third Party Cookies to enable the below listed features of our website to function. Third-party cookies are cookies that are set by a website other than the one you are currently on. For example, in order to have a Facebook like button on our website. That like button will set a cookie that can be read only by Facebook. That would be considered a third-party cookie. These cookies are not essential to make a purchase and can be disabled if you wish.
On each of our product pages we have buttons to enable sharing pages that you think your friends may find useful. These buttons are for the commonly used social media networks Facebook, X and Google+.
Facebook Like Button
“If you’re logged into Facebook and visit a website with the Like button, your browser sends us information about your visit. Since the Like button is a little piece of Facebook embedded on another website, the browser is sending info about the request to load Facebook content on that page.
We record some of this info to help show you a personalized experience on that site and to improve our products. For example, when you go to a website with a Like button, we need to know who you are in order to show you what your Facebook friends have liked on that site. The data we receive includes your user ID, the website you’re visiting, the date and time and other browser-related info.
If you’re logged out or don’t have a Facebook account and visit a website with the Like button or another social plugin, your browser sends us a more limited set of info. For example, because you’re not logged into Facebook, you’ll have fewer cookies than someone who’s logged in. Like other sites on the Internet, we receive info about the web page you’re visiting, the date and time and other browser-related info. We record this info to help us improve our products.”
https://www.facebook.com/about/privacy/cookies
X
“Like many companies, X receives log data from visits to websites that use our social widgets, such as our content and Follow buttons. This log data may include information such as IP address, browser type, the referring web page, pages visited, cookies, and other interactions with the buttons or widgets as outlined in the X privacy policy:
https://X.com/privacy“
Google Analytics
Game Cave (Shropshire) Llp use Google Analytics to analyse browsing patterns on our site. We do not gather any personally identifiable data for this purpose. For full details please see –
https://www.google.com/policies/technologies/types/
YouTube
Game Cave (Shropshire) Llp use videos from YouTube for some of our products and landing pages to provide visitors with more information about the products we sell. For details of YouTube’s Privacy Policy please see –
https://www.google.com/policies/technologies/types/
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Please be aware that blocking or refusing cookies will prevent you being able to complete a purchase on our website.
LINKS TO OTHER WEBSITES
Game Cave (Shropshire) Llp website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by opting out of subscribed newsletters in your account by emailing us via our contact us page. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR). If you would like a copy of the information held on you please write to:
Game Cave, 4 Market Buildings, Market Street, Oakengates, Telford, Shropshire, TF2 6EJ
UK
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
If you would like us to remove your personal data from our systems please also contact us and we will remove it within 30 days.